Installation
We mount, cable and connect every device at the counter, then test each one with a real sale before we leave.
- Touchscreen registerConnected
- Receipt printerConnected
- Barcode scannerConnected
- Card terminalConnected
- Cash drawerConnected
Retail POS installation and support
Retail POS, installed right. Supported every day.
TRCERP sets up point-of-sale systems for retail stores and stays on call after go-live. Hardware, software, staff training and support come from one team, built on the open-source Odoo platform.
Demo login user demo password demo
- Hardware and software setup
- Staff training
- Support after go-live
4 006381 333931
- Cotton T-shirt1 × 19.9019.90
- Ceramic mug2 × 9.9019.80
- Notebook A51 × 6.406.40
- Wool socks1 × 8.908.90
Total55.00
Paid by card ✓
Cotton T-shirt19.90
Canvas tote12.50
Ceramic mug9.90
Notebook A56.40
Scented candle14.00
Wool socks8.90
Water bottle17.50
Gift card25.00
Phone case15.90
TRCERP DEMO STORE
Register 1 · No. 0042
Cotton T-shirt19.90
Ceramic mug ×219.80
Notebook A56.40
Wool socks8.90
TOTAL55.00
Card55.00
Thank you
Hardware we connect and configure
- Receipt printers
- Barcode scanners
- Cash drawers
- Card terminals
- Customer displays
- Label printers
- Scales
- Tablets and touchscreens
Services
One team for the whole checkout.
From the first cable to the thousandth receipt, the people who install your system are the people who keep it running.
Configuration
The system is set up to match how your store sells, before the first customer reaches the counter.
- Products
- Price lists
- Taxes
- Payment methods
- Receipt layout
- Users and roles
Data migration
Your product catalogue, barcodes, customers and stock levels move over from the old system and are checked with you before go-live.
Staff training
Cashiers learn the daily routine. Managers learn returns, discounts, closing the register and reports.
Full support
A helpdesk that already knows your setup. Updates, backups and fixes are handled for you.
Room to grow
Add inventory, purchasing, accounting or an online shop later. It is the same system, so nothing has to be entered twice.
Process
From first call to first sale.
Five steps, one point of contact. You always know what happens next and who is responsible for it.
Start with a store survey- 01
Store survey
We look at your counters, network and existing hardware, and at how you sell today.
- 02
Plan and quote
You get a clear list of hardware, setup work and support, with a schedule you can plan around.
- 03
Setup and migration
We configure the system and load your products, prices and customers before anything reaches the store.
- 04
Installation and training
Devices go in, staff practise on real products, and every register is tested with a real sale.
- 05
Ongoing support
After go-live the helpdesk handles questions, changes, updates and new store openings.
Platform
Built on Odoo, the open-source business platform.
Every system we install runs on Odoo. The point of sale shares one database with stock, purchasing and accounting, and the code is open, so your business is never tied to a closed box.
- Keeps selling offlineIf the connection drops, the register carries on taking orders and syncs them when it is back.
- Runs in a browserWorks on tablets, touchscreens and ordinary PCs. No proprietary terminals required.
- Stock that updates itselfEvery sale adjusts inventory straight away, across one store or many.
- Loyalty built inLoyalty points, gift cards and promotions work at the checkout.
POS
Inventory
Purchasing
Accounting
Loyalty
Online shop
Employees
Support
Full support, long after installation day.
A register that stops is a queue that grows. When something goes wrong, you talk to people who installed your system and know how your store runs.
- Helpdesk by phone, email and remote session
- Software updates and backups
- Hardware troubleshooting and replacement
- Changes on request: products, prices, taxes, users
- New registers and new stores added as you grow
Example ticketResolved
Receipt printer at register 2 stopped printing
- ReportedThe store manager contacts the helpdesk.
- DiagnosedWe connect remotely and find a stuck print queue.
- FixedThe queue is cleared and a test receipt prints.
- ConfirmedThe cashier checks that the next sale prints correctly.
FAQ
Questions store owners ask first.
Can I keep the hardware I already have?
Often, yes. Odoo works with most standard receipt printers, barcode scanners, cash drawers and touchscreens. During the store survey we test what you have and only recommend replacing what will not work reliably.
What happens if the internet goes down?
The register keeps working. Sales are stored on the device and sent to the server as soon as the connection returns.
Can you move my products and customers from my current system?
Yes. We import your catalogue, barcodes, prices, customers and opening stock, then check the result with you before go-live.
How long does an installation take?
It depends on the number of registers and stores, and on how much data needs to move. After the store survey you get a schedule with a go-live date.
Do you support more than one store?
Yes. All stores run on one system, so prices, stock and reports are shared, and each store can still have its own settings.
What does support cover?
Day-to-day questions, software issues, hardware faults, updates, backups and configuration changes. The exact scope is written into your support agreement.
Contact
Tell us about your store.
Share a few details and we will come back with next steps and a quote.
- info@trcerp.dev
- Phone